Experience
Where the point of view comes from
My specialty revolves around strategy, operations, and technology, by helping organizations solve business problems and turn plans into results. My experience spans e-commerce, international business, consulting, and development, where I've led projects and improved operations to put new ideas into practice.
Where I've worked
2017
Tempe
Arizona, US
2019
Seoul
South Korea
2023
Shenzhen
China
2025
Tempe
Arizona, US
Education
Aug 2025 – May 2027 (expected)
Master of Business Administration
W. P. Carey School of Business, Arizona State University
Concentrations in Artificial Intelligence and International Business · 4.0 GPA
Dec 2017
Bachelor of Arts, Business Journalism and Mass Communication
Walter Cronkite School of Journalism and Mass Communication, Arizona State University
Minor in Business
At W. P. Carey: President, MBA AI in Business Club · Member, MBA Student Advisory Board · Assembly representative, ASU Graduate Student Government
Certifications
- Project Management Professional (PMP)Project Management Institute
- IBM AI Product ManagerProfessional certificate
- Celonis Process Mining Value CreationCelonis
Skills
- Process improvement
- Current-state assessments, value stream mapping, root cause analysis, workflow redesign, process standardization, process mining, KPI design
- Project & change management
- Cross-functional execution, stakeholder interviews, risk and dependency mapping, implementation roadmaps, business cases and ROI, vendor coordination
- Analytics & technology
- Excel, PowerPoint, Tableau, SQL, Python, Jira, Salesforce, AI automation, ChatGPT, Claude, n8n